Welcome Exhibitors,
For your convenience, we have compiled essential information about exhibiting at the Prime F. Osborn III Convention Center. Located in downtown Jacksonville, Florida, the center offers flexible exhibit halls, modern meeting rooms, elegant ballrooms, and landscaped outdoor spaces. Our comprehensive services include expert event coordination, customized floor plans, efficient registration, state-of-the-art AV equipment, on-site technical support, diverse in-house catering, private hospitality suites, marketing assistance, custom signage, professional booth setup, and equipment rentals. Choose the Prime F. Osborn III Convention Center for a successful and memorable event experience.
Exhibitor FAQ
Our onsite ASM Global Electrician stands ready to provide show management and exhibitors with the finest service and equipment available. Custom electrical and utility service order forms and flyers can be provided for exhibitors upon request. The exhibit halls have built in floor boxes providing (1) 30AMP, (1) 60AMP and (3) 20AMP 3 phase every 30 feet on grid. Larger electrical services are available along the East and West perimeter of the exhibit halls. Water services are conveniently available through floor access points located in the exhibit hall. Electrical service is available upon request in all meeting rooms and ballrooms. Utilization of permanent wall or column electrical outlets requires prior written approval by Center management. Distribution of these utility services must be requested through ASM Global.
Based upon event type and attendance of over 500 a mandatory Emergency Medical Technician will be employed during show hours to administer emergency first aid treatment. All staffing supplies and supplemental emergency medical equipment are supplied exclusively by the Center. An EMT will be scheduled as needed.
The Center Event Security Staff is provided exclusively by SAFE Management include: show and overnight event staff, badge checkers, ticket takers, coat & luggage check, etc. Event Staff are required for all events during move-in, event, and move-out hours. These costs are in addition to the rental agreement. Minimal staffing will be at the discretion of Center Management as deemed appropriate after carefully considering the nature and character of the event.
SAVOR... is the exclusive operator of the Prime Osborn Convention Center’s Food & Beverage Department. The Food and Beverage Department is prepared to offer the finest quality products and services for all functions. Concession operations are available via cashless food and beverage services for all events. Concessions offerings and hours will be at the discretion of SAVOR. Minimums may be required based on location and guest count. Permanent stands and portable carts will enhance any event’s program by featuring a variety of specialty food and beverage items.
The Center will be provided to the Licensee in clean condition. During the event, the Center's Housekeeping Department will maintain all public common areas such as lobbies, hallways, restrooms, and meeting rooms except when said areas are utilized as exhibition space. The Licensee is responsible for all exhibit space and registration areas during the contracted dates.
The Center will charge the Licensee for any additional bulk trash hauls necessary due to event operations. Bulk trash is defined as any material that cannot be readily removed by a standard push broom. It is the responsibility of the Licensee to leave the facility "broom clean", making sure that all trash, including tape residue, is removed. Excess post-event cleaning done by the Center will be billed to the Licensee. Licensee must abide by any and all Center labor rules and jurisdictions. The Center will provide Licensee labor guidelines when applicable.
The Telecommunications Department provides exclusive services that can be tailored to meet specific show management and exhibitor needs. The facility can provide Internet connectivity at high speeds through the Prime Osborn Convention Center. All meeting rooms and ballrooms are equipped with Ethernet connections and capabilities. Telephones are installed and billed per order specifications. The Event Coordinator will provide order forms for inclusion in the exhibitor kits.
The Center has a collective bargaining agreement with IATSE Local Union 115. IATSE is the Center’s exclusive Technical Services personnel. The Technical Service personnel are required for the rigging in the Ballrooms and Exhibit Halls, including aisle signage for trade shows. All audio-visual larger than (1) Mic and (2) speakers load-in, set-up, event production, move-out, and load-out are to be employed by the Center Technical Services personnel.
Complimentary WIFI is available under POCC WIFI for Show Managers and Exhibitors. Consult the Event Manager on Duty for access and any additional WIFI needs.